Operations Board

Business days 1–18 (2026-09-01 to 2026-09-24)
compared with 2026-08-03 to 2026-08-26
updated 2026-09-23 07:05:44 (76 API calls)
Today is a partial day
Month to date

Demand and maintenance are down $201,466 (-36%) against the same point last month, generating $365,210. The biggest move is Plumbing demand, down $124,579. $336,365 of that was installed by a crew, and $65,872 more is scheduled but not yet installed. A further $7,738 came from calls outside demand and maintenance. Technicians also sold $18,003 of extra work on visits already in progress.

HVAC

Demand
$99,826
-$71,857 (-42%) vs last month
Leads ran 20
Converted 6 · 30%
Invoiced on the call $1,251
Installed by a crew $98,575
Per lead$4,991
Lead volume effect-$101,609
Value per lead effect+$29,751

HVAC demand is down $71,857 (-42%), generating $99,826 against $171,684. You ran 29 fewer leads (20 vs 49), closed at 30.0% against 55.1%, and averaged $16,638 per sale against $6,359. Of that, -$101,609 is lead volume and $29,751 is value per lead.

HVAC

Maintenance
$37,369
+$15,690 (+72%) vs last month
Leads ran 51
Converted 11 · 22%
Invoiced on the call $1,851
Installed by a crew $35,518
Per lead$733
Lead volume effect+$885
Value per lead effect+$14,805

HVAC maintenance is up $15,690 (72%), generating $37,369 against $21,679. You ran 2 more leads (51 vs 49), closed at 21.6% against 24.5%, and averaged $3,397 per sale against $1,807. Of that, $885 is lead volume and $14,805 is value per lead.

Plumbing

Demand
$204,650
-$124,579 (-38%) vs last month
Leads ran 191
Converted 111 · 58%
Invoiced on the call $22,174
Installed by a crew $182,476
Per lead$1,071
Lead volume effect-$6,753
Value per lead effect-$117,825

Plumbing demand is down $124,579 (-38%), generating $204,650 against $329,228. You ran 4 fewer leads (191 vs 195), closed at 58.1% against 53.8%, and averaged $1,844 per sale against $3,136. Of that, -$6,753 is lead volume and -$117,825 is value per lead.

Plumbing

Maintenance
$23,365
-$20,720 (-47%) vs last month
Leads ran 81
Converted 22 · 27%
Invoiced on the call $3,568
Installed by a crew $19,797
Per lead$288
Lead volume effect+$14,454
Value per lead effect-$35,174

Plumbing maintenance is down $20,720 (-47%), generating $23,365 against $44,085. You ran 20 more leads (81 vs 61), closed at 27.2% against 36.1%, and averaged $1,062 per sale against $2,004. Of that, $14,454 is lead volume and -$35,174 is value per lead.

Pipeline

Sold, not yet installed
$65,872
63 jobs scheduled or in progress
Top 3 jobs90% of it
Stalled on hold $14,108
Extra work sold on site $18,003
Adjustments applied -$57,823

Jobs 50197155, 50701971, 49806990 carry most of it. A handful of large installs, not an average — if three slip, the month moves.

Other origins

Installed, sold outside the four cards
$7,738
53 installed jobs
Plumbing Install$7,417
Could not be traced$321

Installed work whose sale traces back to a call outside the four cards — comfort-advisor appointments, install-on-install work, and a little that cannot be traced. Shown so removing the install cards does not make this money disappear.

Needs closing out

Open past the last appointment
30

Work that happened but was never completed in ServiceTitan, so it cannot invoice. Clear these monthly.

  • 49924374 · HVAC - Maintenance22 days
  • 50123407 · Plumbing - Service22 days
  • 50138902 · Plumbing - Service22 days
  • 50149141 · Plumbing - Service22 days
  • 50144667 · Plumbing - Maintenance21 days
  • 50245392 · Plumbing - Install20 days

Installs at $0

Confirm these are intended
2

An install at $0 is usually an office error — the sold estimate was not used. Recall installs are already suppressed.

  • 50378268 · Plumbing - Install2026-09-11
  • 50482738 · Plumbing - Install2026-09-14

Stalled on hold

$14,108 not moving
8

Sold work on hold. Excluded from pipeline because it is not forecastable — but it is money someone can go unstick.

  • 47757711 · Plumbing - Install$5,554
  • 50512678 · HVAC - Install$2,541
  • 50101789 · Plumbing - Install$1,628
  • 50169358 · Plumbing - Install$1,486
  • 50725181 · Plumbing - Service$1,063
  • 50175384 · Plumbing - Install$958

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